" Then take the screen grab and find the image on "clipboard." We tried to do this but found no key with a box around it. Another remedy Web site said to do what the first one recommended -- and the image would appear on the clipboard. We looked at a blank clipboard and then at each other and I said, "Trade the dang thing in for a Mac!" Seriously, we're not that technology savvy in the first place, but HP could do a better job making it possible (if not simple) to take a screen grab. Taking a screen grab can save time and make it simple to grab and print out a passage in a book or article rather than printing the whole page. Recommendation: emulate the Macintosh screen capture technology. It can't be that hard.

Reply to Student 1 -- iPad. I was considering getting an iPad for my sweetheart for Christmas, and I went to an Apple store and a very intelligent, articulate employee took care and time to show me all the features in the iPad II. It was dizzying....

I was lost but interested. This student is correct -- a help file on the front page would be useful. But honestly, this machine is not for the casual user that wants to check email, play some music or a movie, and access Websites that are useful, or perhaps read books. It has so many features (from GPS to business apps, to mobile gaming, to creating world peace!) I decided to just by my partner a Kindle. I got talked into a Kindle Fire, which is actually a scaled-down iPad, and hundreds of dollars cheaper.
Reply to Student 2 -- Voice Mail. Why do companies make it so difficult to access voice mail? On the other hand, if you can't remember the password, you need to hide it somewhere in your purse or wallet using a personalized code. They say never write down your password because if your purse is stolen, they have access to your personal files. Best recommendation: develop a code that has your password hidden within the code, so you'll always have it.